Shipping policy

Shipping Policy

At Fixly, we offer tracked and insured shipping on all orders.

Processing Time

Orders are processed within 1–3 business days before shipment.

Shipping Information

Once your order has been shipped, you will receive a tracking number by email so you can follow your package in real time.

Please note that shipping times may vary depending on your location and carrier conditions.

Lost or Delayed Packages

If your package is significantly delayed or lost in transit, please contact us at support@getfixly.ca and we will help resolve the issue as quickly as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

For any shipping questions, contact us at support@getfixly.ca.